Ask the Mer-maid

Mermaid Products Inc. has created this privacy statement to demonstrate our firm commitment to protecting your privacy. The following discloses our information gathering and dissemination practices for our web site.

What does this mean for you?

We want to make sure you have the reassurance that Mermaid Products Inc. policy on privacy is held to the highest standards as possible. This means that we do not sell any personal or identifiable information you have given to us from our web site. Please take the time to review our policy in full.

What information do we collect?

We collect several different types of information. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify your location as well as your ISP provider. This does not identify you personally and we will never know who you are. We also gather information with your shopping cart, this helps us to gather broad demographic information about what URL you have come from and what type of browser you are using.

Why do we use cookies?

Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site. We want our web site to be as user friendly as possible. This feature assigns a specific ID to your computer only. It does not identify you personally. You have the option to disable this feature from your computer through your browser. However, if you choose to do so this could limit access to some of the services we offer.

What are our registration forms and surveys?

Our site's registration form opts users to give us contact information like your name and email address on a voluntary basis. This form does allow the user to opt in or out. Although, if the user does opt out, they will not be eligible for special information and services we provide throughout the year to our users. This is strictly voluntary customer contact information. We use customer contact information from the registration form to send the user information about our company and our monthly newsletter via email address.

What financial information do we collect?

We also collect financial information. This information comes from your credit card when purchasing a product, service or goods from Mermaid Products Inc. web site. This form also includes names, billing and shipping addresses along with telephone numbers. We do not sell any of this information to third parties. All financial information that is collected is used to bill the user for products and services. We also use credit card information to call and verify authenticity of purchases. This is to protect the user from fraudulent uses of credit cards. We do not tolerate credit card fraud and will immediately turn any such activity in to the proper authorities. All of the financial information is kept private and secured from all other parties. All financial information like your account or credit card number is secured within the Mermaid Products Inc. server. All transactions are protected through encryption and are never disclosed to any third party not involved with the transaction. We also use this information for validation purposes. It helps us to verify who the user is when submitting credit card information. We do not sell this information to any second or third party for solicitation purposes.

What is our Prop-it-Right Form?

Our site uses a Prop-it-Right Form for customers to request information, products, and services. We collect visitor's contact information like their email address, make, model, cost and size of their boats. Contact information from the form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary or more information is needed to fulfill the user's request. This information is kept private and secured and is not sold to any second or third parties who could use this information for spamming or other types of non-wanted solicitation purposes.

What information of yours do we share with others?

We do share some information to our partners in the marine industry. This information is used to collect make and model of boat, engine, cost, size, and age of current marine product. This also allows Mermaid Products Inc. to offer you a full web site. This information is usually directed to our partners directly and is not kept by Mermaid Products Inc.. We work very hard at assuring that our partners meet or exceed our privacy policies. This data is also used to improve the user's experience at our web site. This allows us to make sure that we understand some of the users needs to future products and services. This helps us to improve our web site.

What type of security do we have?

Mermaid Products Inc. has security measures in place to protect the loss, misuse and alteration of the information under our control. Although, transactions over the Internet cannot be guaranteed 100% secure, we do take the best precautions possible to protect user security and privacy. We use Secure Socket Layers to encrypt all sensitive information being transmitted. This is best noted with the key you see in your browser on your screen when moving around in the Mermaid Products Inc. web site. We use a firewall that protects our database from outsiders. We keep all credit cards and other financial information stored safely from other user information.

What is the choice to opt-out?

Mermaid Products Inc. site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database and to not receive future communications or to no longer receive our service. You can send an email indicating (OPT-OUT) to all future notifications from Mermaid Products Inc. by emailing mermaid@mermaid.com

What information can be updated? Mermaid Products Inc. web site users can change or modify any information previously submitted through the following three (3) methods:
Emailing our sales department at mermaid@mermaid.com;
Phoning our sales department at 425-775-3688.
Faxing our sales department at 425-775-3688; How to contact us by mail?

If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you can contact us by mail at the address listed below. We will respond within one (1) week of receiving your correspondence.


Customer Service
Mer-maids Products Inc. 419 W Seneacquoteen Priest River, ID 83856
800-878-1492